Use cases
Receiveo adapts to your industry with a flexible AI assistant, configurable workflows, and insights that scale.
Deflect repetitive tickets and resolve issues faster with AI that draws from your verified documentation. Receiveo lets your support team focus on complex cases while common product, billing, and how-to questions are handled automatically. Scale your support capacity without scaling headcount.
AI handles the most frequent questions so your agents can focus on high-value interactions.
Instant, knowledge-grounded responses eliminate wait times for common inquiries.
Surface content gaps before they generate tickets and keep your knowledge base current.
Give shoppers instant answers about products, sizing, shipping, and returns around the clock. Receiveo reduces abandoned carts by engaging visitors at the moment of decision and capturing contact details from high-intent conversations. Turn browsing sessions into completed purchases.
Answer product and policy questions any time of day without staffing overnight shifts.
Collect contact details naturally during chat so you can follow up with interested shoppers.
Automate routine inquiries to lower your cost-per-interaction across every channel.
Qualify prospects in real time by answering technical questions from your product docs and capturing key signals like budget, timeline, and requirements. Receiveo hands every qualified lead to your sales team with a full conversation summary and contact details. Shorten your sales cycle with consistent, always-on engagement.
AI pre-qualifies leads based on conversation topics and intent signals before routing to sales.
Engage prospects instantly so high-intent inquiries never wait for a human reply.
Ensure every prospect receives accurate, brand-aligned answers drawn from your approved content.
Guide new users through onboarding, answer product questions, and detect at-risk accounts with AI-powered sentiment analysis. Receiveo helps customer success teams deliver consistent guidance at scale while surfacing knowledge gaps proactively. Reduce churn without adding headcount.
Walk new users through setup and feature discovery with step-by-step AI guidance.
Detect negative sentiment trends early and trigger proactive outreach before accounts disengage.
Identify unanswered questions and content gaps so you can address issues before they escalate.
Whether you're deflecting support tickets, qualifying leads, or guiding onboarding — Receiveo's unified platform handles it all with the same knowledge base, workflows, and analytics.
Deflect tickets with AI-first resolution.
Convert more visitors with real-time engagement.
Keep customers engaged with proactive support.
Pricing
Unlimited conversations. 10 seats. No credit card needed. Upgrade when you're ready — paid plans from $49/mo. Learn more about the free plan →
For teams who want live chat on their site. Your first shared inbox.
Key features included:
Unlimited live chat
Answer your customers directly, no conversation limits.
For small teams launching AI support across web chat and WhatsApp with a shared inbox and grounded answers.
All the Free features, plus:
AI-Assisted support
AI answers from your knowledge base, grounded in your docs.
For teams running support across web chat and WhatsApp with analytics, AI insight, and knowledge operations.
All the Starter features, plus:
Advanced analytics
Sentiment, resolution tracking, and knowledge gap insights.
For larger teams that need higher volume, broader workspace coverage, and deeper support operations tooling.
All the Growth features, plus:
Priority operations
High-volume support with dedicated onboarding and priority support.
FAQ
Yes. The platform adapts to any team with a knowledge base and customer conversations — from SaaS to e-commerce to professional services. Learn more
Yes. Each workspace includes its own assistant persona, knowledge base, and visual branding — perfect for multi-brand or multi-product teams. Learn more
Connect your knowledge sources, configure your AI assistant, and embed the widget on your site. Most teams go live the same day. Learn more
Unlimited conversations. 10 seats. Live chat, shared inbox, contacts, knowledge base, and AI — all included. Free forever, no credit card.