For support, success, and sales teams

AI customer conversations, grounded in your knowledge.

Receiveo helps go-to-market teams launch one assistant across their site and WhatsApp, route sensitive moments to humans, and improve every conversation with analytics, knowledge gaps, and shared contact context.

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No credit card required. Launch fast, then scale with handoff and analytics workflows.

Receiveo Assistant

Knowledge-grounded and escalation-ready

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How it works

Three steps to go live.

Connect trusted content, launch across your highest-intent channels, and keep getting better from real conversation data.

Build the knowledge layer

Crawl public pages, upload documents, author knowledge pages, and add assistant context so every answer starts from approved content.

Learn more

Launch on web and WhatsApp

Brand the assistant, publish the widget with a lightweight snippet, and extend the same experience to WhatsApp with templates and guided setup.

Learn more

Route, measure, and improve

Escalate to humans with summaries and contact context, then use resolution, sentiment, and knowledge-gap insights to improve coverage.

Learn more

Platform

One platform for the full customer conversation loop.

Ground the assistant, launch across channels, escalate cleanly, and improve the system from live conversation data.

Ground the assistant in the content your team trusts

Combine website crawl, document upload, knowledge pages, product profile context, custom instructions, assistant contexts, and exact-match answers so the assistant stays aligned to how your business actually works.

Website crawl, uploaded documents, and rich-text knowledge pages live in one searchable knowledge layer.
Product Profile and assistant context entries keep answers aligned to your positioning, audience, and business rules.
Custom Answers return exact authored responses for pricing, policy, or compliance-sensitive questions.

Explore the knowledge layer

Knowledge layer

Website crawl Documents Knowledge pages Product profile Custom answers Assistant contexts

Your plan details live in the billing docs and product profile. I can explain upgrade paths or route you to a human if you need account changes.

Billing docs Exact-match answer available

Launch one assistant across web and WhatsApp

Deploy the widget with a lightweight snippet, then extend the same assistant to WhatsApp Business with guided setup, template sync, media handling, and window-aware replies.

Web widget setup works with plain HTML, Next.js, WordPress, and Google Tag Manager.
WhatsApp supports templates, images, documents, interactive replies, and re-engagement when the 24-hour window closes.
Assistant branding and greeting settings carry your voice across both channels.

See multichannel delivery

Web widget

Install with one snippet

Lightweight embed, branded launcher, assistant greeting, and website coverage.

Template-aware delivery

Media, interactive replies, webhook setup, and re-engagement when the reply window expires.

Channel controls

Shared assistant

Greeting and theme Synced

Approved templates Live

24h window status Tracked

Hand off to humans without making customers start over

When confidence drops or a visitor asks for a person, Receiveo can capture missing contact details inline, queue a handoff, and move the conversation to your team with transcript, summary, and status.

Live operator inbox supports needs-attention, mine, unassigned, open, and closed views.
Fallback behavior can collect contact details or route back to AI when no operator is available.
Contacts, tags, notes, and custom fields keep shared context attached to the conversation.

See handoff workflows

I can bring a teammate in. First, what's the best email to reach you?

Handoff requested

Operator context

Summary

Visitor asked about billing changes and now needs an account-specific update.

Contact

[email protected]

Status

Ready for team

Turn every conversation into signal for the next one

Track resolution, CSAT and sentiment, topic trends, handoff load, knowledge-base health, and recurring knowledge gaps so teams know where coverage is strong and where it breaks.

Dashboard surfaces conversation volume, resolution rate, open handoffs, topic intelligence, and plan usage.
Per-conversation analysis includes AI details, summaries, and "what went well / what went wrong" review.
Knowledge gaps, recrawls, notifications, workspaces, members, and billing controls keep the operation improving.

Explore analytics

87%

Resolved

4.2

Avg CSAT

Open gaps

Knowledge gaps

This week

Billing change timing

WhatsApp template approval flow

Confluence sync troubleshooting

Coverage trend +12% this month

Integrations

Connect live channels and trusted sources.

Receiveo already ships with web deployment, WhatsApp, and Confluence-based knowledge sync. Everything else stays clearly marked as roadmap.

Available now

Live now

Web Widget

Launch Receiveo on your site with a lightweight loader script, branded assistant settings, and fast setup paths for common web stacks.

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Live now

Extend the same assistant to WhatsApp Business with templates, webhook setup, rich media, interactive replies, and handoff workflows.

Learn more

Live now

Confluence

Sync internal documentation from Confluence so the assistant can answer with the same context your team already maintains.

Learn more

Roadmap

Coming soon

Slack

Get notified about conversations and escalations directly in Slack.

Coming soon

Email

AI reads and replies to support emails it can handle, and escalates the rest to your team.

Coming soon

Shopify

Pull order and product data so AI can answer customer questions about purchases.

Coming soon

HubSpot

Sync conversations and contacts with your HubSpot CRM.

Coming soon

Google Analytics

Track support conversations as events and measure their impact on user journeys.

Pricing

Plans aligned to your support volume.

Every paid plan includes a 14-day trial, with limits based on active contacts, knowledge volume, seats, and feature access.

Starter

$49 /month

For small teams launching AI support on web chat with a shared inbox and grounded answers.

Start 14-day trial

200 active contacts / month
5 seats
1 workspace
250 pages and documents
$0.50 per extra active contact
Web chat widget
Shared team inbox
Contacts, companies, notes, tags, and identities
Website crawl, docs, pages, and text sources
Human handoff workflows
Basic live dashboard

Growth

$129 /month

For teams running support across web chat and WhatsApp with analytics, AI insight, and knowledge operations.

Start 14-day trial

1,000 active contacts / month
15 seats
3 workspaces
1,000 pages and documents
$0.25 per extra active contact
Everything in Starter
WhatsApp channel
Sentiment, resolution, and CSAT reporting
Knowledge gaps and custom answers
Confluence integration and advanced knowledge sync
Advanced analytics and team operations insight

Business

$299 /month

For larger teams that need higher volume, broader workspace coverage, and deeper support operations tooling.

Start 14-day trial

5,000 active contacts / month
25 seats
10 workspaces
Unlimited pages and documents
$0.15 per extra active contact
Everything in Growth
High-volume MAC allowances
Unlimited pages and documents
Priority onboarding and migration support
Priority support
Expanded workspace coverage
Volume pricing economics

Launch a conversation layer your whole GTM team can use.

Unify grounded AI, web and WhatsApp coverage, human handoff, and conversation analytics without stitching together separate tools.

Start free trial Talk to sales

FAQ

Common questions

What can I connect as knowledge?

Receiveo can ground the assistant in crawled website pages, uploaded documents, knowledge pages, product profile content, assistant contexts, and custom answers, with synced Confluence sources available from the platform. Learn more

Do you support both web chat and WhatsApp?

Yes. Teams can launch the web widget and extend the same assistant to WhatsApp Business with template support, media handling, and shared handoff workflows. Learn more

What happens when AI should hand off to a person?

Receiveo can capture contact details inline, open a handoff request, and move the thread to your team with transcript, summary, and status so the customer does not have to restart. Learn more

How do teams improve quality over time?

Use resolution and sentiment analytics, topic intelligence, source health, and knowledge-gap detection to see where coverage is strong and where new content is needed. Learn more

Can multiple teams or brands use Receiveo?

Yes. Workspaces, roles, members, notifications, and centralized billing let you run separate assistants and reporting views under one organization. Learn more

How fast can we launch?

Most teams can connect sources, configure the assistant, and publish the widget in a single day, then expand into WhatsApp and deeper workflows as they scale. Learn more