Integrations
Connect Confluence, monitor sync health, and keep retrieval grounded in current documentation.
Receiveo supports knowledge sync from Confluence through dedicated provider connections. Each integration uses standard authentication flows and surfaces connection health directly in the app. As your documentation footprint grows across tools, these integrations keep your AI knowledge base aligned with the source of truth.
Link Confluence spaces through a secure OAuth flow, then sync documentation into Receiveo for retrieval.
Each integration displays its connection status, last sync time, and health indicators so you always know if ingestion is running smoothly.
Teams can trigger sync on demand, monitor how many pages were indexed, and verify that external documentation stays aligned with the knowledge base. Sync is manual by design, giving teams full control over when content is refreshed. Connection-level labels help distinguish between multiple sources connected to the same provider.
Run sync whenever documentation changes, rather than relying on unpredictable automatic schedules that may ingest incomplete content.
After each sync, view exactly when it ran and how many pages were indexed to confirm coverage is complete.
Name each connection descriptively so teams can quickly identify which documentation source each integration represents.
Integration connections include status tracking and retry metadata so teams can diagnose and recover from issues quickly. Whether a token expires, a provider rate-limits requests, or a network error interrupts sync, the connection state tells you exactly what happened. Token updates and re-sync are available in the same flow to minimize downtime.
Four clear status states communicate exactly where a connection stands, so teams know whether action is needed at a glance.
When errors occur, failure counts and retry timing are recorded to help teams understand frequency and plan remediation.
Update expired or rotated credentials directly from the integration page and immediately re-run sync to restore coverage.
Use connection health signals to keep ingestion stable and predictable as your documentation footprint grows.
Run sync on demand when docs change and verify completion with timestamps and page counts.
Update provider tokens directly and retry without rebuilding the whole setup.
Track synced page counts and status trends to catch gaps early.
Pricing
Unlimited conversations. 10 seats. No credit card needed. Upgrade when you're ready — paid plans from $49/mo. Learn more about the free plan →
For teams who want live chat on their site. Your first shared inbox.
Key features included:
Unlimited live chat
Answer your customers directly, no conversation limits.
For small teams launching AI support across web chat and WhatsApp with a shared inbox and grounded answers.
All the Free features, plus:
AI-Assisted support
AI answers from your knowledge base, grounded in your docs.
For teams running support across web chat and WhatsApp with analytics, AI insight, and knowledge operations.
All the Starter features, plus:
Advanced analytics
Sentiment, resolution tracking, and knowledge gap insights.
For larger teams that need higher volume, broader workspace coverage, and deeper support operations tooling.
All the Growth features, plus:
Priority operations
High-volume support with dedicated onboarding and priority support.
FAQ
Confluence source sync is currently available as the primary integration, with more coming soon. Learn more
Yes. You can trigger sync per connection to refresh indexed content and keep answers aligned with your latest documentation. Learn more
Update the provider token from the Integrations page and re-run sync. Connection status and error data help troubleshoot quickly. Learn more
Unlimited conversations. 10 seats. Live chat, shared inbox, contacts, knowledge base, and AI — all included. Free forever, no credit card.