Pricing
Start with unlimited live chat for your whole team. Add AI and advanced features as you grow. No per-seat fees.
For teams who want live chat on their site. Your first shared inbox.
Key features included:
Unlimited live chat
Answer your customers directly, no conversation limits.
For small teams launching AI support across web chat and WhatsApp with a shared inbox and grounded answers.
All the Free features, plus:
AI-Assisted support
AI answers from your knowledge base, grounded in your docs.
For teams running support across web chat and WhatsApp with analytics, AI insight, and knowledge operations.
All the Starter features, plus:
Advanced analytics
Sentiment, resolution tracking, and knowledge gap insights.
For larger teams that need higher volume, broader workspace coverage, and deeper support operations tooling.
All the Growth features, plus:
Priority operations
High-volume support with dedicated onboarding and priority support.
All self-serve plans include bundled seats. Annual billing saves 20%. WhatsApp and Meta messaging fees are billed separately.
| Feature | Free | Starter | Growth | Business |
|---|---|---|---|---|
| Price | Free | $49 / month | $149 / month | $349 / month |
| Annual billing | — | Save 20% | Save 20% | Save 20% |
| Free trial of paid features | No trial needed | 14 days | 14 days | 14 days |
| Active contacts / month | Unlimited | 200 | 750 | 2,000 |
| AI monthly active contacts | 10 | Unlimited | Unlimited | Unlimited |
| Overage pricing | No overage | $0.30 per extra active contact | $0.30 per extra active contact | $0.30 per extra active contact |
| Included seats | 10 | 3 | 10 | 25 |
| Workspaces | 1 | 1 | 3 | 10 |
| Pages and documents | 50 | 250 | 1,000 | Unlimited |
| Web chat widget | Yes | Yes | Yes | Yes |
| Shared team inbox | Yes | Yes | Yes | Yes |
| Contacts and companies | Yes | Yes | Yes | Yes |
| Knowledge ingestion | Yes | Yes | Yes | Yes |
| WhatsApp channel | Yes | Yes | Yes | Yes |
| Smart escalation | Yes | Yes | Yes | Yes |
| Pre-chat forms | Yes | Yes | Yes | Yes |
| Advanced analytics | No | No | Yes | Yes |
| Sentiment and resolution tracking | No | No | Yes | Yes |
| Knowledge gaps and custom answers | No | No | Yes | Yes |
| Priority onboarding and support | No | No | No | Yes |
FAQ
Unlimited human conversations, 10 AI-assisted conversations per month, 10 seats, web chat + WhatsApp, shared inbox, and smart escalation. No credit card required, no time limit. Learn more
Yes. The free plan has no time limit and no credit card required. When you sign up for a paid plan, you get a 14-day trial to validate the advanced features before committing. Learn more
An active contact is any person who has at least one conversation with your team during a billing month. The same person counts once even if they return multiple times across web chat or WhatsApp. Learn more
No public per-seat pricing is shown on self-serve plans. Seats are bundled into each tier so teams can invite operators, managers, and collaborators without separate seat add-ons. Learn more
If you exceed the monthly active contact allowance in Starter, Growth, or Business, additional active contacts are billed at the plan overage rate for that month. Learn more
All plans include WhatsApp support. Growth and Business add advanced analytics, sentiment and resolution tracking, and deeper knowledge operations features. Learn more
No. Platform pricing covers Receiveo. WhatsApp and Meta messaging fees are billed separately based on your messaging usage. Learn more
Unlimited conversations. 10 seats. Live chat, shared inbox, contacts, knowledge base, and AI — all included. Free forever, no credit card.