Teams & workspaces
Create separate workspaces for each brand, product, or team — each with its own AI assistant, knowledge base, and analytics. Manage everything from a single dashboard.
Create separate workspaces for each brand, product, or team and give each one its own AI assistant, knowledge base, analytics, and settings. Workspaces are fully isolated so changes in one never affect another. This architecture lets agencies manage multiple clients and enterprises run distinct support lines from a single organization.
Each workspace gets its own assistant with independent tone, behavior rules, and knowledge sources tailored to the audience it serves.
Knowledge articles, synced docs, and crawled pages are scoped to the workspace, keeping answers accurate and context-specific.
Every workspace tracks its own conversation volume, resolution rates, and sentiment trends without cross-workspace noise.
Invite teammates to workspaces and assign roles that determine what they can see and do. Owners control billing and workspace settings, admins manage day-to-day configuration, and members handle support operations. This keeps governance tight without slowing down the people who need to act.
Three distinct roles provide clear boundaries between strategic control, operational management, and frontline support work.
Permissions are enforced per workspace, so a user with access to one brand cannot view or modify another.
Invite new teammates via email, assign their role on arrival, and revoke access instantly when someone leaves the team.
Leadership needs a complete picture without diving into every workspace. Organization-level views surface usage, billing, and workspace health so decision-makers stay informed. Individual teams retain full autonomy to configure and operate their own workspaces day-to-day.
See aggregate performance data across all workspaces to identify trends, compare brands, and allocate resources effectively.
Monitor conversation volume and feature usage per workspace to understand adoption and plan capacity.
Manage subscriptions, invoices, and plan limits from a single organization dashboard without switching contexts.
Workspace-level isolation ensures data stays separate between brands and teams. Invite teammates, track usage per workspace, and manage everything from a single organization dashboard.
Workspace-level isolation keeps data separate between brands.
Invite teammates and manage roles effortlessly.
Monitor usage metrics per workspace.
Pricing
Unlimited conversations. 10 seats. No credit card needed. Upgrade when you're ready — paid plans from $49/mo. Learn more about the free plan →
For teams who want live chat on their site. Your first shared inbox.
Key features included:
Unlimited live chat
Answer your customers directly, no conversation limits.
For small teams launching AI support across web chat and WhatsApp with a shared inbox and grounded answers.
All the Free features, plus:
AI-Assisted support
AI answers from your knowledge base, grounded in your docs.
For teams running support across web chat and WhatsApp with analytics, AI insight, and knowledge operations.
All the Starter features, plus:
Advanced analytics
Sentiment, resolution tracking, and knowledge gap insights.
For larger teams that need higher volume, broader workspace coverage, and deeper support operations tooling.
All the Growth features, plus:
Priority operations
High-volume support with dedicated onboarding and priority support.
FAQ
Yes. Create separate workspaces for each client with isolated data, independent assistants, and per-client analytics. Manage everything from a single organization. Learn more
Yes. Each workspace gets its own analytics dashboard with sentiment, resolution, and topic data — independent from other workspaces. Learn more
Invite teammates to specific workspaces with role-based permissions. Manage access across your entire organization from one dashboard. Learn more
Unlimited conversations. 10 seats. Live chat, shared inbox, contacts, knowledge base, and AI — all included. Free forever, no credit card.