AI Assistant
Configure your assistant's personality, appearance, and behavior. Every response matches your tone, follows your rules, and draws from your verified knowledge base.
Your AI assistant should sound like your team, not like a generic chatbot. Receiveo lets you define the assistant's name, avatar, color scheme, and tone guidelines so every response reflects your brand identity. Configure per-workspace greeting messages and personality traits to ensure consistent, on-brand conversations across every customer touchpoint.
Give your assistant a distinct identity with a branded name, profile image, and colors that match your design system.
Define how your assistant communicates — from formal and professional to friendly and conversational — with fine-grained tone controls.
Set unique welcome messages for each workspace so customers always receive a contextually relevant first impression.
Nothing frustrates customers more than having to repeat themselves. Receiveo maintains full message history and session context across interactions, so multi-turn conversations feel natural and productive. Context-aware follow-ups ensure the assistant picks up exactly where the last message left off.
Every message in a conversation is preserved and accessible, giving the assistant complete context for accurate responses.
The assistant references prior messages to deliver relevant follow-ups without asking customers to re-explain their issue.
Conversations persist across sessions and page reloads, so returning visitors continue right where they left off.
Every answer your assistant provides is generated from your configured knowledge base and behavior settings, not from unchecked general knowledge. This keeps responses aligned with your approved guidance and reduces the risk of inaccurate or off-brand replies. When the assistant encounters a question it cannot answer confidently, it follows clear escalation paths to connect the customer with a human.
Answers are sourced exclusively from your verified knowledge base, ensuring accuracy and consistency across all interactions.
When confidence is low or a topic falls outside configured knowledge, the assistant seamlessly routes the conversation to a human agent.
Response style, boundaries, and fallback behaviors are governed by your assistant configuration, keeping every reply on-policy.
Every response is grounded in your configured knowledge and assistant behavior settings, with clear escalation when a human is needed.
Answers stay aligned to your approved knowledge content.
Seamless escalation for scenarios that need a teammate.
Analytics and knowledge gaps help teams improve coverage over time.
Pricing
Unlimited conversations. 10 seats. No credit card needed. Upgrade when you're ready — paid plans from $49/mo. Learn more about the free plan →
For teams who want live chat on their site. Your first shared inbox.
Key features included:
Unlimited live chat
Answer your customers directly, no conversation limits.
For small teams launching AI support across web chat and WhatsApp with a shared inbox and grounded answers.
All the Free features, plus:
AI-Assisted support
AI answers from your knowledge base, grounded in your docs.
For teams running support across web chat and WhatsApp with analytics, AI insight, and knowledge operations.
All the Starter features, plus:
Advanced analytics
Sentiment, resolution tracking, and knowledge gap insights.
For larger teams that need higher volume, broader workspace coverage, and deeper support operations tooling.
All the Growth features, plus:
Priority operations
High-volume support with dedicated onboarding and priority support.
FAQ
Yes. Set personality traits, greetings, and visual branding per workspace. Each workspace can have a completely different assistant persona. Learn more
Yes. Lead capture is built in, with configurable prompts that collect name, email, and custom fields at the right moment. Learn more
Responses are grounded in your configured knowledge base and assistant settings, with smart escalation paths for scenarios that need a human. Learn more
Unlimited conversations. 10 seats. Live chat, shared inbox, contacts, knowledge base, and AI — all included. Free forever, no credit card.