Connect your knowledge
Crawl your website, upload docs, or write knowledge pages. The assistant grounds every answer in your content.
AI-powered support
Your docs already have the answers. Let AI deliver them.
SaaS support teams spend up to 40% of their time on questions already covered in their docs. Receiveo answers them instantly on web chat and WhatsApp — and escalates to your team when it can't.
- Live in 15 minutes
- No credit card required
- Grounded in your docs
Integrations — Slack Setup
Connect your workspace to Slack to receive notifications and escalation alerts.
1. Go to Settings → Integrations
2. Click “Connect Slack”
3. Authorize the Receiveo app
4. Choose a channel for notifications
Once connected, your team will receive real-time alerts…
No docs found
Gap identified
Creating knowledge gap…
Knowledge gap created
Receiveo Assistant
Knowledge-grounded support
Type a message... →
40%
of support tickets are repetitive and easy to resolve
$25–35
average cost per support ticket in SaaS
86%
of questions resolved by AI without a human
Industry data from DigitalGenius, Lorikeet, and Desk365
Why teams choose Receiveo
Your AI support agent in minutes. Connect your knowledge, launch the widget, and let the AI handle the rest.
Grounded in your knowledge
Every answer traces back to your docs — not generic AI.
AI + smart escalation
AI handles what it can. Your team gets the rest with full context.
Learns from every conversation
Knowledge gaps show you what to add. Your AI gets smarter over time.
Monthly Active Customers
Only get billed for customers who interact, regardless of how many conversations they start.
Ready to stop answering the same questions?
Enter your email and you're one step away from launching AI support.
Free forever — no credit card required
What if your docs could answer for you?
Receiveo connects your knowledge to your customers across web chat and WhatsApp — with team escalation and analytics built in.
Grounded AI answers
The assistant answers from your docs, website, and knowledge pages — not from general training data.
Web chat and WhatsApp
Launch on your website with a lightweight widget and extend the same experience to WhatsApp.
Team escalation with context
When AI cannot help, conversations route to your team with a summary, contact info, and full history.
Analytics and knowledge gaps
See what customers ask, where AI falls short, and which docs need improvement.
See it in action
AI answers, then escalates with context
When AI cannot help, conversations route to your team with a summary, contact details, and the full history. No one starts from scratch.
Get smarter with every conversation
Every question your AI can't answer becomes a knowledge gap — ranked by frequency, tracked by status, and ready to turn into content. Your support gets better every week.
How it works
Live in three steps.
Connect your knowledge, launch the widget, and start learning from real conversations.
Add the widget
Drop a lightweight snippet on your site. Customize the look, set a greeting, and go live in minutes.
Learn and improve
AI handles the repetitive questions. Your team handles the rest. Knowledge gaps show you what to add next.
Pricing
Free live chat for your whole team.
Unlimited conversations. 10 seats. No credit card needed. Upgrade when you're ready — paid plans from $49/mo. Learn more about the free plan →
Free
For teams who want live chat on their site. Your first shared inbox.
$0 forever
Key features included:
Unlimited live chat
Answer your customers directly, no conversation limits.
- 10 seats included
- 10 AI monthly active contacts
- Web chat and WhatsApp channels
- Shared team inbox
- Smart escalation
- Contacts, companies, notes, tags, and identities
Starter
For small teams launching AI support across web chat and WhatsApp with a shared inbox and grounded answers.
$49 per month
All the Free features, plus:
AI-Assisted support
AI answers from your knowledge base, grounded in your docs.
- 200 active contacts / month
- Unlimited AI conversations
- 250 pages and documents
- Website crawl and knowledge sync
- Basic live dashboard
Growth
Most popularFor teams running support across web chat and WhatsApp with analytics, AI insight, and knowledge operations.
$149 per month
All the Starter features, plus:
Advanced analytics
Sentiment, resolution tracking, and knowledge gap insights.
- 750 active contacts / month
- 10 seats, 3 workspaces
- 1,000 pages and documents
- Sentiment, resolution, and CSAT reporting
- Knowledge gaps and custom answers
- Confluence integration
Business
For larger teams that need higher volume, broader workspace coverage, and deeper support operations tooling.
$349 per month
All the Growth features, plus:
Priority operations
High-volume support with dedicated onboarding and priority support.
- 2,000 active contacts / month
- 25 seats, 10 workspaces
- Unlimited pages and documents
- Priority support
- Volume pricing
FAQ
Common questions.
How fast can we go live?
Point to your website, add the snippet, go. You're live.
What happens when Receiveo is not confident?
It escalates to a human with a complete handoff, including context, contact details, and what it already tried.
How do you keep answers accurate?
Every answer traces back to your docs and knowledge pages. You control the sources. The AI only uses what you approve.
Do we need to migrate our help articles?
No. Point Receiveo at your existing site or docs. It indexes your content automatically. Improve coverage over time.
Can Receiveo work alongside our current tools?
Start with the web chat widget alongside your existing stack. No migration, no replacement, no disruption.
Can I pull knowledge from Confluence?
Connect using your API key, pick which sources to bring in. Receiveo periodically recrawls them to stay up to date.
What happens when I update my documentation?
Receiveo recrawls your sources automatically. You can also trigger a manual recrawl anytime.
What does it cost?
Free to start with unlimited conversations and 10 seats. Paid plans from $49/mo for more contacts and AI. Learn more
See what grounded AI support feels like
Launch on web chat and WhatsApp in minutes. Free to start.