Pricing
Simple pricing tied to customer conversation volume
Choose the plan that matches your monthly active contacts, workspace footprint, and support operations depth without paying separate seat fees on self-serve.
Starter
For small teams launching AI support on web chat with a shared inbox and grounded answers.
- 200 active contacts / month
- 5 seats
- 1 workspace
- 250 pages and documents
- $0.50 per extra active contact
- Web chat widget
- Shared team inbox
- Contacts, companies, notes, tags, and identities
- Website crawl, docs, pages, and text sources
- Human handoff workflows
- Basic live dashboard
Growth
Most popularFor teams running support across web chat and WhatsApp with analytics, AI insight, and knowledge operations.
- 1,000 active contacts / month
- 15 seats
- 3 workspaces
- 1,000 pages and documents
- $0.25 per extra active contact
- Everything in Starter
- WhatsApp channel
- Sentiment, resolution, and CSAT reporting
- Knowledge gaps and custom answers
- Confluence integration and advanced knowledge sync
- Advanced analytics and team operations insight
Business
For larger teams that need higher volume, broader workspace coverage, and deeper support operations tooling.
- 5,000 active contacts / month
- 25 seats
- 10 workspaces
- Unlimited pages and documents
- $0.15 per extra active contact
- Everything in Growth
- High-volume MAC allowances
- Unlimited pages and documents
- Priority onboarding and migration support
- Priority support
- Expanded workspace coverage
- Volume pricing economics
Plan comparison
All self-serve plans include bundled seats. Annual billing saves 20%. WhatsApp and Meta messaging fees are billed separately.
| Feature | Starter | Growth | Business |
|---|---|---|---|
| Price | $49 / month | $129 / month | $299 / month |
| Annual billing | Save 20% | Save 20% | Save 20% |
| Free trial | 14 days | 14 days | 14 days |
| Active contacts / month | 200 | 1,000 | 5,000 |
| Overage pricing | $0.50 per extra active contact | $0.25 per extra active contact | $0.15 per extra active contact |
| Included seats | 5 | 15 | 25 |
| Workspaces | 1 | 3 | 10 |
| Pages and documents | 250 | 1,000 | Unlimited |
| Web chat widget | Yes | Yes | Yes |
| Shared team inbox | Yes | Yes | Yes |
| Contacts and companies | Yes | Yes | Yes |
| Knowledge ingestion | Yes | Yes | Yes |
| Human handoff | Yes | Yes | Yes |
| WhatsApp channel | No | Yes | Yes |
| Advanced analytics | No | Yes | Yes |
| Sentiment and resolution tracking | No | Yes | Yes |
| Knowledge gaps and custom answers | No | Yes | Yes |
| Priority onboarding and support | No | No | Yes |
FAQ
Pricing FAQs
Is there a free trial?
Yes. Starter and Growth include a 14-day trial so your team can validate setup and support quality before committing. Learn more
What is an active contact?
An active contact is any person who has at least one conversation with your team during a billing month. The same person counts once even if they return multiple times across web chat or WhatsApp. Learn more
Do you charge per seat?
No public per-seat pricing is shown on self-serve plans. Seats are bundled into each tier so teams can invite operators, managers, and collaborators without separate seat add-ons. Learn more
How do overages work?
If you exceed the monthly active contact allowance in Starter, Growth, or Business, additional active contacts are billed at the plan overage rate for that month. Learn more
Which plans include WhatsApp and advanced analytics?
Starter is designed for web chat support. Growth and Business add WhatsApp, advanced analytics, sentiment and resolution tracking, and knowledge operations features. Learn more
Are WhatsApp messaging fees included?
No. Platform pricing covers Receiveo. WhatsApp and Meta messaging fees are billed separately based on your messaging usage. Learn more
Launch a conversation layer your whole GTM team can use.
Unify grounded AI, web and WhatsApp coverage, human handoff, and conversation analytics without stitching together separate tools.